Керимов, Дмитрий Махир-оглы. Разработка программы по повышению качества обслуживания в ресторане премиум-класса [Электронный ресурс]: дипломный проект / Д. М. Керимов; Санкт-Петербургский политехнический университет Петра Великого, Инженерно-экономический институт, Экономика и менеджмент в энергетике. — Электрон. текстовые дан. (1 файл : 1,30 МБ). — Санкт-Петербург, 2014. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/6533.pdf>.
Period
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Read
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Print
|
Copy
|
Open
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Total
|
Year 2015
|
Quarter 4
|
October
|
9
|
0
|
13
|
0
|
22
|
November
|
7
|
0
|
6
|
0
|
13
|
December
|
10
|
0
|
4
|
0
|
14
|
Year 2016
|
Quarter 1
|
January
|
8
|
0
|
1
|
0
|
9
|
February
|
4
|
0
|
3
|
0
|
7
|
March
|
1
|
0
|
4
|
0
|
5
|
Quarter 2
|
April
|
2
|
0
|
5
|
0
|
7
|
May
|
2
|
0
|
2
|
0
|
4
|
June
|
5
|
0
|
1
|
0
|
6
|
Quarter 3
|
July
|
1
|
0
|
1
|
0
|
2
|
August
|
0
|
0
|
2
|
0
|
2
|
September
|
1
|
0
|
1
|
0
|
2
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
2
|
0
|
0
|
0
|
2
|
December
|
5
|
0
|
5
|
0
|
10
|
Year 2017
|
Quarter 1
|
January
|
1
|
0
|
1
|
0
|
2
|
February
|
1
|
0
|
0
|
0
|
1
|
March
|
3
|
0
|
0
|
0
|
3
|
Quarter 2
|
April
|
1
|
0
|
1
|
0
|
2
|
May
|
5
|
0
|
7
|
0
|
12
|
June
|
2
|
0
|
8
|
0
|
10
|
Quarter 3
|
July
|
3
|
0
|
7
|
0
|
10
|
August
|
3
|
0
|
6
|
0
|
9
|
September
|
0
|
0
|
10
|
0
|
10
|
Quarter 4
|
October
|
1
|
0
|
17
|
0
|
18
|
November
|
1
|
0
|
12
|
0
|
13
|
December
|
2
|
0
|
10
|
0
|
12
|
Year 2018
|
Quarter 1
|
January
|
5
|
0
|
16
|
0
|
21
|
February
|
5
|
0
|
15
|
0
|
20
|
March
|
3
|
0
|
15
|
0
|
18
|
Quarter 2
|
April
|
5
|
0
|
14
|
0
|
19
|
May
|
4
|
0
|
19
|
0
|
23
|
June
|
3
|
0
|
61
|
0
|
64
|
Quarter 3
|
July
|
1
|
0
|
4
|
0
|
5
|
August
|
2
|
0
|
18
|
0
|
20
|
September
|
2
|
0
|
18
|
0
|
20
|
Quarter 4
|
October
|
1
|
0
|
16
|
0
|
17
|
November
|
0
|
0
|
25
|
0
|
25
|
December
|
1
|
0
|
19
|
0
|
20
|
Year 2019
|
Quarter 1
|
January
|
2
|
0
|
35
|
0
|
37
|
February
|
2
|
0
|
160
|
0
|
162
|
March
|
2
|
0
|
38
|
0
|
40
|
Quarter 2
|
April
|
1
|
0
|
135
|
0
|
136
|
May
|
2
|
0
|
154
|
0
|
156
|
June
|
4
|
0
|
64
|
0
|
68
|
Quarter 3
|
July
|
5
|
0
|
20
|
0
|
25
|
August
|
2
|
0
|
13
|
0
|
15
|
September
|
3
|
0
|
18
|
0
|
21
|
Quarter 4
|
October
|
1
|
0
|
25
|
0
|
26
|
November
|
0
|
0
|
41
|
0
|
41
|
December
|
0
|
0
|
65
|
0
|
65
|
Year 2020
|
Quarter 1
|
January
|
1
|
0
|
28
|
0
|
29
|
February
|
1
|
0
|
29
|
0
|
30
|
March
|
11
|
0
|
15
|
0
|
26
|
Quarter 2
|
April
|
1
|
0
|
0
|
0
|
1
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
2021
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
2022
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
2023
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
Year 2024
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
1
|
0
|
1
|
Total
|
150
|
0
|
1,208
|
0
|
1,358
|