Трифонова, Маргарита Дмитриевна. Решение проблемы повышения качества работы с заказчиком путем создания Интернет-приложения [Электронный ресурс]: магистерская диссертация / М.Д. Трифонова; Санкт-Петербургский государственный политехнический университет, Институт металлургии, машиностроения и транспорта, Кафедра компьютерных технологий в машиностроении. — Электрон. текстовые дан. (1 файл : 1,52 Мб). — Санкт-Петербург, 2014. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Текстовый файл. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/4299.pdf>.
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Period
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Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2014
|
Quarter 3
|
July
|
7
|
0
|
3
|
0
|
10
|
|
August
|
7
|
0
|
0
|
0
|
7
|
|
September
|
6
|
0
|
6
|
0
|
12
|
|
Quarter 4
|
October
|
5
|
0
|
3
|
0
|
8
|
|
November
|
7
|
0
|
0
|
0
|
7
|
|
December
|
7
|
0
|
1
|
0
|
8
|
|
Year 2015
|
Quarter 1
|
January
|
9
|
0
|
3
|
0
|
12
|
|
February
|
9
|
0
|
0
|
0
|
9
|
|
March
|
3
|
0
|
0
|
0
|
3
|
|
Quarter 2
|
April
|
8
|
0
|
2
|
0
|
10
|
|
May
|
9
|
0
|
1
|
0
|
10
|
|
June
|
9
|
0
|
3
|
0
|
12
|
|
Quarter 3
|
July
|
10
|
0
|
5
|
0
|
15
|
|
August
|
4
|
0
|
2
|
0
|
6
|
|
September
|
8
|
0
|
8
|
0
|
16
|
|
Quarter 4
|
October
|
5
|
0
|
4
|
0
|
9
|
|
November
|
7
|
0
|
2
|
0
|
9
|
|
December
|
8
|
0
|
8
|
0
|
16
|
|
Year 2016
|
Quarter 1
|
January
|
8
|
0
|
2
|
0
|
10
|
|
February
|
3
|
0
|
3
|
0
|
6
|
|
March
|
3
|
0
|
1
|
0
|
4
|
|
Quarter 2
|
April
|
5
|
0
|
3
|
0
|
8
|
|
May
|
1
|
0
|
3
|
0
|
4
|
|
June
|
3
|
0
|
2
|
0
|
5
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
1
|
0
|
1
|
|
September
|
3
|
0
|
2
|
0
|
5
|
|
Quarter 4
|
October
|
3
|
0
|
1
|
0
|
4
|
|
November
|
7
|
0
|
1
|
0
|
8
|
|
December
|
3
|
0
|
2
|
0
|
5
|
|
Year 2017
|
Quarter 1
|
January
|
4
|
0
|
5
|
0
|
9
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
7
|
0
|
1
|
0
|
8
|
|
Quarter 2
|
April
|
1
|
0
|
2
|
0
|
3
|
|
May
|
2
|
0
|
3
|
0
|
5
|
|
June
|
2
|
0
|
4
|
0
|
6
|
|
Quarter 3
|
July
|
6
|
0
|
3
|
0
|
9
|
|
August
|
1
|
0
|
1
|
0
|
2
|
|
September
|
2
|
0
|
1
|
0
|
3
|
|
Quarter 4
|
October
|
6
|
0
|
3
|
0
|
9
|
|
November
|
0
|
0
|
2
|
0
|
2
|
|
December
|
3
|
0
|
4
|
0
|
7
|
|
Year 2018
|
Quarter 1
|
January
|
5
|
0
|
0
|
0
|
5
|
|
February
|
1
|
0
|
3
|
0
|
4
|
|
March
|
3
|
0
|
2
|
0
|
5
|
|
Quarter 2
|
April
|
2
|
0
|
1
|
0
|
3
|
|
May
|
5
|
0
|
10
|
0
|
15
|
|
June
|
3
|
0
|
16
|
0
|
19
|
|
Quarter 3
|
July
|
2
|
0
|
4
|
0
|
6
|
|
August
|
5
|
0
|
12
|
0
|
17
|
|
September
|
4
|
0
|
5
|
0
|
9
|
|
Quarter 4
|
October
|
2
|
0
|
9
|
0
|
11
|
|
November
|
1
|
0
|
2
|
0
|
3
|
|
December
|
4
|
0
|
7
|
0
|
11
|
|
Year 2019
|
Quarter 1
|
January
|
2
|
0
|
2
|
0
|
4
|
|
February
|
2
|
0
|
0
|
0
|
2
|
|
March
|
2
|
0
|
3
|
0
|
5
|
|
Quarter 2
|
April
|
0
|
0
|
4
|
0
|
4
|
|
May
|
10
|
0
|
1
|
0
|
11
|
|
June
|
1
|
0
|
4
|
0
|
5
|
|
Quarter 3
|
July
|
0
|
0
|
3
|
0
|
3
|
|
August
|
2
|
0
|
4
|
0
|
6
|
|
September
|
4
|
0
|
4
|
0
|
8
|
|
Quarter 4
|
October
|
0
|
0
|
2
|
0
|
2
|
|
November
|
2
|
0
|
2
|
0
|
4
|
|
December
|
1
|
0
|
3
|
0
|
4
|
|
Year 2020
|
Quarter 1
|
January
|
2
|
0
|
5
|
0
|
7
|
|
February
|
2
|
0
|
4
|
0
|
6
|
|
March
|
7
|
0
|
8
|
0
|
15
|
|
Quarter 2
|
April
|
2
|
0
|
0
|
0
|
2
|
|
May
|
0
|
0
|
0
|
0
|
0
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
2
|
0
|
2
|
|
November
|
0
|
0
|
0
|
0
|
0
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Total
|
277
|
0
|
223
|
0
|
500
|
