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Малинин, Павел Евгеньевич. Разработка системы сбалансированных показателей для предприятия сферы услуг [Электронный ресурс]: магистерская диссертация / П.Е. Малинин; Санкт-Петербургский государственный политехнический университет, Инженерно-экономический институт, Кафедра экономики и менеджмента в машиностроении. — Электрон. текстовые дан. (1 файл : 1,84 Мб). — Санкт-Петербург, 2014. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Текстовый файл. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/4477.pdf>.

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Period Read Print Copy Open Total
Year 2014 Quarter 3 July 7 0 4 0 11
August 4 0 1 0 5
September 7 0 3 0 10
Quarter 4 October 3 0 6 0 9
November 6 0 10 0 16
December 5 0 36 0 41
Year 2015 Quarter 1 January 7 0 37 0 44
February 8 0 11 0 19
March 3 0 5 0 8
Quarter 2 April 2 0 7 0 9
May 5 0 4 0 9
June 5 0 8 0 13
Quarter 3 July 5 0 12 0 17
August 3 0 5 0 8
September 6 0 7 0 13
Quarter 4 October 6 0 36 0 42
November 11 0 16 0 27
December 4 0 21 0 25
Year 2016 Quarter 1 January 2 0 16 0 18
February 4 0 4 0 8
March 4 0 2 0 6
Quarter 2 April 2 0 3 0 5
May 11 0 3 0 14
June 8 0 8 0 16
Quarter 3 July 4 0 1 0 5
August 0 0 3 0 3
September 10 0 4 0 14
Quarter 4 October 7 0 3 0 10
November 2 0 14 0 16
December 8 0 21 0 29
Year 2017 Quarter 1 January 9 0 19 0 28
February 0 0 5 0 5
March 9 0 9 0 18
Quarter 2 April 5 0 11 0 16
May 1 0 19 0 20
June 3 0 30 0 33
Quarter 3 July 5 0 6 0 11
August 1 0 12 0 13
September 3 0 3 0 6
Quarter 4 October 5 0 5 0 10
November 4 0 7 0 11
December 4 0 12 0 16
Year 2018 Quarter 1 January 5 0 11 0 16
February 2 0 25 0 27
March 4 0 35 0 39
Quarter 2 April 8 0 31 0 39
May 10 0 43 0 53
June 2 0 57 0 59
Quarter 3 July 1 0 12 0 13
August 5 0 20 0 25
September 8 0 12 0 20
Quarter 4 October 2 0 17 0 19
November 0 0 18 0 18
December 4 0 13 0 17
Year 2019 Quarter 1 January 5 0 8 0 13
February 1 0 10 0 11
March 6 0 12 0 18
Quarter 2 April 2 0 5 0 7
May 5 0 8 0 13
June 0 0 12 0 12
Quarter 3 July 1 0 13 0 14
August 3 0 12 0 15
September 3 0 9 0 12
Quarter 4 October 2 0 11 0 13
November 1 0 11 0 12
December 0 0 10 0 10
Year 2020 Quarter 1 January 0 0 6 0 6
February 2 0 4 0 6
March 4 0 13 0 17
Quarter 2 April 2 0 0 0 2
May 1 0 0 0 1
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 1 0 1
November 0 0 1 0 1
December 0 0 0 0 0
Year 2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 1 0 1
December 0 0 0 0 0
2022 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2023 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 1 0 0 0 1
Quarter 2 April 0 0 1 0 1
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 2 0 2
November 0 0 0 0 0
December 0 0 0 0 0
Year 2024 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 1 0 0 0 1
Quarter 2 April 0 0 0 0 0
Total 299 0 893 0 1,192