Тенюх, Ольга Александровна. Разработка мероприятий по повышению удовлетворенности потребителей заведения общественного питания [Электронный ресурс]: дипломный проект: 080507 / О. А. Тенюх; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. А. А. Белостоцкая. — Электрон. текстовые дан. (1 файл : 603 КБ). — Санкт-Петербург, 2016. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Текстовый файл. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v16-2408.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v16-2408>.
Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
Year 2016
|
Quarter 4
|
December
|
9
|
0
|
12
|
0
|
21
|
Year 2017
|
Quarter 1
|
January
|
2
|
0
|
3
|
0
|
5
|
February
|
1
|
0
|
2
|
0
|
3
|
March
|
5
|
0
|
12
|
0
|
17
|
Quarter 2
|
April
|
2
|
0
|
14
|
0
|
16
|
May
|
1
|
0
|
42
|
0
|
43
|
June
|
0
|
0
|
40
|
0
|
40
|
Quarter 3
|
July
|
5
|
0
|
12
|
0
|
17
|
August
|
1
|
0
|
22
|
0
|
23
|
September
|
1
|
0
|
34
|
0
|
35
|
Quarter 4
|
October
|
8
|
0
|
44
|
0
|
52
|
November
|
3
|
0
|
39
|
0
|
42
|
December
|
4
|
0
|
36
|
0
|
40
|
Year 2018
|
Quarter 1
|
January
|
4
|
0
|
57
|
0
|
61
|
February
|
4
|
0
|
37
|
0
|
41
|
March
|
2
|
0
|
50
|
0
|
52
|
Quarter 2
|
April
|
3
|
0
|
90
|
0
|
93
|
May
|
2
|
0
|
103
|
0
|
105
|
June
|
1
|
0
|
158
|
0
|
159
|
Quarter 3
|
July
|
6
|
0
|
161
|
0
|
167
|
August
|
9
|
0
|
64
|
0
|
73
|
September
|
1
|
0
|
49
|
0
|
50
|
Quarter 4
|
October
|
5
|
0
|
54
|
0
|
59
|
November
|
4
|
0
|
46
|
0
|
50
|
December
|
3
|
0
|
81
|
0
|
84
|
Year 2019
|
Quarter 1
|
January
|
3
|
0
|
54
|
0
|
57
|
February
|
0
|
0
|
61
|
0
|
61
|
March
|
0
|
0
|
81
|
0
|
81
|
Quarter 2
|
April
|
2
|
0
|
129
|
0
|
131
|
May
|
2
|
0
|
112
|
0
|
114
|
June
|
1
|
0
|
191
|
0
|
192
|
Quarter 3
|
July
|
1
|
0
|
99
|
0
|
100
|
August
|
1
|
0
|
58
|
0
|
59
|
September
|
0
|
0
|
72
|
0
|
72
|
Quarter 4
|
October
|
1
|
0
|
85
|
0
|
86
|
November
|
1
|
0
|
135
|
0
|
136
|
December
|
0
|
0
|
152
|
0
|
152
|
Year 2020
|
Quarter 1
|
January
|
2
|
0
|
30
|
0
|
32
|
February
|
3
|
0
|
29
|
0
|
32
|
March
|
2
|
0
|
11
|
0
|
13
|
Quarter 2
|
April
|
0
|
0
|
1
|
0
|
1
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
2021
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
Year 2022
|
Quarter 1
|
January
|
1
|
0
|
0
|
0
|
1
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
1
|
0
|
0
|
0
|
1
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
1
|
0
|
1
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
Year 2023
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
1
|
0
|
1
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
1
|
0
|
1
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
Total
|
107
|
0
|
2,565
|
0
|
2,672
|