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Баннова, Алевтина Андреевна. Использование аутсорсинга в обслуживании клиентов (на примере ООО «Сделай Своими Руками Северо-Запад») [Электронный ресурс]: выпускная квалификационная работа бакалавра: 38.03.02 - Менеджмент ; 38.03.02_31 - Административный менеджмент / А. А. Баннова; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. В. Е. Засенко ; консультант по нормоконтролю А. Е. Карманова. — Электрон. текстовые дан. (1 файл : 524 Кб). — Санкт-Петербург, 2018. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v18-6044.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v18-6044>. — <URL:http://elib.spbstu.ru/dl/2/rev/v18-6044-o.pdf>.

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Period Read Print Copy Open Total
Year 2018 Quarter 4 December 4 0 0 0 4
Year 2019 Quarter 1 January 5 0 0 0 5
February 5 0 0 0 5
March 9 0 0 0 9
Quarter 2 April 4 0 0 0 4
May 2 0 0 0 2
June 8 0 0 0 8
Quarter 3 July 2 0 0 0 2
August 1 0 0 0 1
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 1 0 0 0 1
December 1 0 0 0 1
Year 2020 Quarter 1 January 1 0 0 0 1
February 2 0 0 0 2
March 2 0 0 0 2
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 2 0 1 0 3
November 1 0 1 0 2
December 0 0 0 0 0
Year 2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 1 0 1 0 2
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 1 0 1
December 0 0 0 0 0
Year 2022 Quarter 1 January 0 0 0 0 0
February 0 0 1 0 1
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 1 0 0 0 1
November 0 0 0 0 0
December 0 0 0 0 0
Year 2023 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 1 0 1
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 1 0 1
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2024 Quarter 1 January 0 0 0 0 0
February 1 0 0 0 1
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
Total 53 0 7 0 60