Overview
- Clearly distinguishes between strategic (long-term) and operational (short term) concerns
- Unites long-term sustainability with short-term project management
- Presents a seamless reference for IT managers, with numerous examples and practical checklists
- Includes supplementary material: sn.pub/extras
Access this book
Tax calculation will be finalised at checkout
Other ways to access
Table of contents (10 chapters)
Keywords
About this book
There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO.
It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology,how it differs from the waterfall methodology, and when it is convenient to apply each.
Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.
Reviews
“A superb effort in compiling into a single source a practical approach to the management of IT, leaving far behind the traditional approach of using methodological recipes. “Managing Information Technology” is an essential book which brings a fresh and complete vision to all that a CIO needs to know for the proper management of operations and projects. Castillo’s book is a valuable introduction to this subject matter, and a fast way for familiarizing oneself with its key aspects.” (Alberto Ariza, Director, Head of Global Delivery Services, Indra, Madrid, Spain)
Authors and Affiliations
About the author
Dr. Francisco Castillo is currently Senior Vice President and Chief Information Officer of Maynilad Water Services, inc., the water concessionaire for the West area of Manila’s greater metropolitan area which serves about 9million people. He was previously connected to a major multinational IT consulting firm as Managing Consultant for Asia-Pacific, where he worked over 12 years in various capacities. This 2013 he was named “Outstanding ASEAN CIO” by the IDG group, as well as Most Valuable Person by the International Quality and Productivity Center in Singapore 2013. He has over 25 years experience in Information Technology, and has undertaken projects in over a dozen countries in Europe and Asia. He holds a Ph.D. in Electronics and Telecommunications Engineering from the Universidad Politecnica de Cataluña (Barcelona, Spain), where he was also Associate Director for the Technical Engineering College, and Associate Professor. He has over 50 published papers in international journals and conferences, and has presented in over 30 international seminars around the world. He is also a certified PMP and PfMP.
Bibliographic Information
Book Title: Managing Information Technology
Authors: Francisco Castillo
DOI: https://doi.org/10.1007/978-3-319-38891-5
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2016
Softcover ISBN: 978-3-319-81769-9Published: 31 May 2018
eBook ISBN: 978-3-319-38891-5Published: 15 July 2016
Edition Number: 1
Number of Pages: XIII, 241
Number of Illustrations: 78 b/w illustrations, 2 illustrations in colour
Topics: Software Engineering, Software Management, Management of Computing and Information Systems