"This book discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environment"--.

• Cover
• Title Page
• Copyright Page
• Book Series
• Table of Contents
• Detailed Table of Contents
• Preface
• Acknowledgment
• Section 1: Quality
  • Chapter 1: The Role of Quality Management in Firm Performance
  • Chapter 2: Enterprise Quality Perception in a Changing Environment
  • Chapter 3: Quality Management Principles for Entrepreneurial Sustainability
  • Chapter 4: A New Continuous Quality Improvement Vision for a Changing Technological Market
  • Chapter 5: Extended Quality Processes in Internationalized Agro-Industrial. Rural Collaborative Economy
  • Chapter 6: Health Services Delivery and Satisfaction
• Section 2: Competitive Advantage
  • Chapter 7: From Entrepreneurial Intentions to Entrepreneurial Behavior
  • Chapter 8: The Blue Economy and Its Long-Term Competitive Advantage
  • Chapter 9: Relationship Between Innovation, Human Capital, Institutions, Entrepreneurship, and Economic Growth
  • Chapter 10: The Evaluation of the Service and Its Impact on Brand Value
  • Chapter 11: Exploring the Impact of Peer Influence on Online Shopping
  • Chapter 12: Development of an Organizational Management Improvement Plan in SMEs
  • Chapter 13: Shopping for an English Language Tutor
• Compilation of References
• About the Contributors
• Index