Fatouretchi, Max. The the Art of CRM: Proven Strategies for Modern Customer Relationship Management. — Birmingham: Packt Publishing, Limited, 2019. — 1 online resource (361 pages). — Доступ по паролю из сети Интернет (чтение, печать, копирование). — <URL:https://elib.spbstu.ru/ebsco/pdf/2143915.pdf>. — <URL:https://elib.spbstu.ru/ebsco/epub/2143915.epub>. — Текст: электронный
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Period
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Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2024
|
Quarter 1
|
March
|
1
|
0
|
0
|
0
|
1
|
|
Quarter 2
|
April
|
3
|
0
|
0
|
0
|
3
|
|
May
|
0
|
0
|
0
|
0
|
0
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Total
|
4
|
0
|
0
|
0
|
4
|
