Арчеков, Роман Олегович. Разработка и исследование CRM-системы для подразделения по разработке прикладного программного обеспечения [Электронный ресурс]: бакалаврская работа: 02.03.03 / Р. О. Арчеков; Санкт-Петербургский политехнический университет Петра Великого, Институт компьютерных наук и технологий ; науч. рук. О. Ю. Сабинин. — Электрон. текстовые дан. (1 файл : 1,88 МБ). — Санкт-Петербург, 2017. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v17-3799.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v17-3799>.
Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
Year 2017
|
Quarter 3
|
September
|
0
|
0
|
1
|
0
|
1
|
Quarter 4
|
October
|
13
|
0
|
14
|
0
|
27
|
November
|
1
|
0
|
2
|
0
|
3
|
December
|
3
|
0
|
13
|
0
|
16
|
Year 2018
|
Quarter 1
|
January
|
2
|
0
|
16
|
0
|
18
|
February
|
1
|
0
|
18
|
0
|
19
|
March
|
0
|
0
|
40
|
0
|
40
|
Quarter 2
|
April
|
3
|
0
|
36
|
0
|
39
|
May
|
2
|
0
|
119
|
0
|
121
|
June
|
9
|
0
|
180
|
0
|
189
|
Quarter 3
|
July
|
1
|
0
|
126
|
0
|
127
|
August
|
1
|
0
|
60
|
0
|
61
|
September
|
4
|
0
|
206
|
0
|
210
|
Quarter 4
|
October
|
2
|
0
|
139
|
0
|
141
|
November
|
1
|
0
|
77
|
0
|
78
|
December
|
0
|
0
|
102
|
0
|
102
|
Year 2019
|
Quarter 1
|
January
|
1
|
0
|
64
|
0
|
65
|
February
|
3
|
0
|
73
|
0
|
76
|
March
|
1
|
0
|
188
|
0
|
189
|
Quarter 2
|
April
|
3
|
0
|
244
|
0
|
247
|
May
|
3
|
0
|
517
|
0
|
520
|
June
|
8
|
0
|
463
|
0
|
471
|
Quarter 3
|
July
|
3
|
0
|
94
|
0
|
97
|
August
|
2
|
0
|
58
|
0
|
60
|
September
|
3
|
0
|
104
|
0
|
107
|
Quarter 4
|
October
|
1
|
0
|
132
|
0
|
133
|
November
|
2
|
0
|
187
|
0
|
189
|
December
|
2
|
0
|
416
|
0
|
418
|
Year 2020
|
Quarter 1
|
January
|
2
|
0
|
31
|
0
|
33
|
February
|
4
|
0
|
29
|
0
|
33
|
March
|
3
|
0
|
11
|
0
|
14
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
1
|
0
|
1
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
1
|
0
|
1
|
December
|
0
|
0
|
0
|
0
|
0
|
Year 2021
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
1
|
0
|
0
|
0
|
1
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
2022
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
0
|
0
|
0
|
December
|
0
|
0
|
0
|
0
|
0
|
Year 2023
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
February
|
0
|
0
|
0
|
0
|
0
|
March
|
0
|
0
|
0
|
0
|
0
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
May
|
0
|
0
|
0
|
0
|
0
|
June
|
0
|
0
|
0
|
0
|
0
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
August
|
0
|
0
|
0
|
0
|
0
|
September
|
0
|
0
|
0
|
0
|
0
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
November
|
0
|
0
|
1
|
0
|
1
|
December
|
0
|
0
|
0
|
0
|
0
|
Total
|
85
|
0
|
3,763
|
0
|
3,848
|