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Стец, Ирина Васильевна. Управление качеством транспортных услуг на основе современных принципов всеобщего управления качеством [Электронный ресурс]: магистерская диссертация: 27.04.02 / И. В. Стец; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. Т. В. Копылова. — Электрон. текстовые дан. (1 файл : 1,11 Мб). — Санкт-Петербург, 2017. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v17-6830.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v17-6830>.

stat
Period Read Print Copy Open Total
Year 2017 Quarter 4 November 6 0 0 0 6
December 12 0 0 0 12
Year 2018 Quarter 1 January 10 0 0 0 10
February 5 0 0 0 5
March 6 0 0 0 6
Quarter 2 April 11 0 0 0 11
May 10 0 0 0 10
June 4 0 0 0 4
Quarter 3 July 9 0 0 0 9
August 10 0 0 0 10
September 8 0 0 0 8
Quarter 4 October 5 0 0 0 5
November 3 0 0 0 3
December 10 0 0 0 10
Year 2019 Quarter 1 January 6 0 0 0 6
February 13 0 0 0 13
March 3 0 0 0 3
Quarter 2 April 7 0 0 0 7
May 10 0 0 0 10
June 5 0 0 0 5
Quarter 3 July 2 0 0 0 2
August 3 0 0 0 3
September 7 0 0 0 7
Quarter 4 October 3 0 0 0 3
November 2 0 0 0 2
December 7 0 0 0 7
Year 2020 Quarter 1 January 0 0 0 0 0
February 3 0 0 0 3
March 3 0 0 0 3
Quarter 2 April 3 0 0 0 3
May 1 0 0 0 1
June 1 0 0 0 1
Quarter 3 July 1 0 0 0 1
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 2 0 1 0 3
December 2 0 1 0 3
Year 2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 1 0 0 0 1
Quarter 2 April 1 0 0 0 1
May 2 0 0 0 2
June 2 0 2 0 4
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 2 0 0 0 2
Quarter 4 October 5 0 0 0 5
November 1 0 0 0 1
December 1 0 0 0 1
Year 2022 Quarter 1 January 2 0 1 0 3
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 1 0 0 0 1
June 1 0 0 0 1
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 4 0 4
November 0 0 0 0 0
December 2 0 1 0 3
Year 2023 Quarter 1 January 0 0 1 0 1
February 1 0 2 0 3
March 1 0 0 0 1
Quarter 2 April 0 0 2 0 2
May 1 0 0 0 1
June 0 0 1 0 1
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 1 0 1
November 0 0 1 0 1
December 0 0 0 0 0
Year 2024 Quarter 1 January 1 0 2 0 3
February 0 0 0 0 0
March 1 0 0 0 1
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
Total 219 0 20 0 239