Сидорова, Мария Алексеевна. Управление качеством на основе концепции "Бережливое производство" в организации по оказвнию медицинских услуг: выпускная квалификационная работа магистра: направление 27.04.02 «Управление качеством» ; образовательная программа 27.04.02_03 «Управление качеством товаров и услуг» = Quality management based on the concept of «lean manufacturing» in the organization for the provision of medical services / М. А. Сидорова; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; научный руководитель С. М. Малютенкова ; консультант по нормоконтролю И. В. Асфондьярова. — Санкт-Петербург, 2020. — 1 файл (2,4 Мб). — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/vr20-1773.pdf>. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/rev/vr20-1773-o.pdf>. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/rev/vr20-1773-r.pdf>. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/rev/vr20-1773-a.pdf>. — DOI 10.18720/SPBPU/3/2020/vr/vr20-1773. — Текст
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Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2020
|
Quarter 3
|
September
|
1
|
0
|
0
|
0
|
1
|
|
Quarter 4
|
October
|
1
|
0
|
0
|
0
|
1
|
|
November
|
2
|
0
|
1
|
0
|
3
|
|
December
|
2
|
0
|
2
|
0
|
4
|
|
Year 2021
|
Quarter 1
|
January
|
0
|
0
|
1
|
0
|
1
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
0
|
0
|
1
|
0
|
1
|
|
May
|
6
|
1
|
3
|
0
|
10
|
|
June
|
3
|
0
|
0
|
0
|
3
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
1
|
0
|
0
|
0
|
1
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
1
|
0
|
0
|
0
|
1
|
|
November
|
3
|
0
|
1
|
0
|
4
|
|
December
|
6
|
0
|
1
|
0
|
7
|
|
Year 2022
|
Quarter 1
|
January
|
1
|
0
|
0
|
0
|
1
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
0
|
0
|
2
|
0
|
2
|
|
Quarter 2
|
April
|
3
|
0
|
0
|
0
|
3
|
|
May
|
1
|
0
|
1
|
0
|
2
|
|
June
|
1
|
0
|
1
|
0
|
2
|
|
Quarter 3
|
July
|
0
|
0
|
1
|
0
|
1
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
1
|
0
|
1
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Year 2023
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
|
February
|
0
|
0
|
1
|
0
|
1
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
|
May
|
3
|
0
|
4
|
0
|
7
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
0
|
0
|
0
|
|
December
|
1
|
0
|
1
|
0
|
2
|
|
Year 2024
|
Quarter 1
|
January
|
2
|
0
|
0
|
0
|
2
|
|
February
|
6
|
0
|
0
|
0
|
6
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
3
|
0
|
1
|
0
|
4
|
|
May
|
0
|
0
|
2
|
0
|
2
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Total
|
47
|
1
|
25
|
0
|
73
|
