Бородина, Ксения Алексеевна. Повышение конкурентоспособности энергосервисного предприятия через улучшение качества оказываемых услуг: выпускная квалификационная работа бакалавра: направление 27.03.02 «Управление качеством» ; образовательная программа 27.03.02_02 «Управление качеством на предприятии» = Increase of competitiveness of energy service enterprises through improvement of quality of rendered services / К. А. Бородина; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; научный руководитель С. Е. Барыкин ; консультант по нормоконтролю Т. С. Лебедева. — Санкт-Петербург, 2020. — 1 файл (1,2 Мб). — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/vr20-1955.pdf>. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/rev/vr20-1955-o.pdf>. — <URL:http://elib.spbstu.ru/dl/3/2020/vr/rev/vr20-1955-a.pdf>. — DOI 10.18720/SPBPU/3/2020/vr/vr20-1955. — Текст
|
Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2020
|
Quarter 4
|
November
|
1
|
0
|
0
|
0
|
1
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Year 2021
|
Quarter 1
|
January
|
1
|
0
|
0
|
0
|
1
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
1
|
0
|
0
|
0
|
1
|
|
Quarter 2
|
April
|
2
|
0
|
0
|
0
|
2
|
|
May
|
1
|
0
|
0
|
0
|
1
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
0
|
0
|
0
|
|
December
|
1
|
0
|
0
|
0
|
1
|
|
Year 2022
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
1
|
0
|
0
|
0
|
1
|
|
May
|
4
|
0
|
0
|
0
|
4
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
0
|
0
|
0
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Year 2023
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
|
May
|
1
|
0
|
0
|
0
|
1
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
1
|
0
|
0
|
0
|
1
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
0
|
0
|
0
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Total
|
14
|
0
|
0
|
0
|
14
|
