"This book examines human resource policies for tourism destinations and explores human capital managerial business approaches in tourism"--.

• Cover
• Title Page
• Copyright Page
• Book Series
• List of Contributors
• Table of Contents
• Detailed Table of Contents
• Preface
• Chapter 1: Human Capital Management in the Tourism Industry in Portugal
• Chapter 2: Understanding Human Resources Needs in Tourism
• Chapter 3: Soft Skills vs. Hard Skills in Tourism
• Chapter 4: Emotional Labor in the Tourism Industry
• Chapter 5: Great Expectations
• Chapter 6: Gender and Tourism
• Chapter 7: The Impact of Intellectual Capital on Financial Performance of Hotel Companies
• Chapter 8: A Generations' Perspective on Employer Branding in Tourism
• Chapter 9: Company Internships
• Chapter 10: Intangible Cultural Heritage and Management of Educational Tourism
• Chapter 11: Antecedents and Consequences of Work-Family Conflict in the Hospitality Industry
• Chapter 12: Blue Economy and Tourism
• Chapter 13: Designing Entrepreneurial Ecosystems to Support Resource Management in the Tourism Industry
• Chapter 14: Human Capital in Tourism
• Chapter 15: Impact of Tacit Knowledge on Tourist Loyalty
• Chapter 16: New Training Contexts for Geoeducation and Tourism
• Chapter 17: Overtourism in Coastal Territories in the Perspective of Cruise Tourism
• Chapter 18: The Role of Nature Sports Guides to Sustainable Local Development
• Compilation of References
• About the Contributors
• Index