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Баркова, Екатерина Олеговна. Оценка удовлетворенности потребителей продукции и услуг (на примере ОАО «НПО ЦКТИ») [Электронный ресурс]: бакалаврская работа: 38.03.02 / Е. О. Баркова; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. С. В. Салкуцан. — Электрон. текстовые дан. (1 файл : 1,38 МБ). — Санкт-Петербург, 2016. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Текстовый файл. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v16-2230.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v16-2230>.

stat
Period Read Print Copy Open Total
Year 2016 Quarter 4 November 3 0 4 0 7
December 6 0 16 0 22
Year 2017 Quarter 1 January 0 0 4 0 4
February 0 0 1 0 1
March 6 0 8 0 14
Quarter 2 April 4 0 13 0 17
May 7 0 25 0 32
June 2 0 49 0 51
Quarter 3 July 5 0 15 0 20
August 2 0 17 0 19
September 0 0 15 0 15
Quarter 4 October 1 0 21 0 22
November 2 0 20 0 22
December 3 0 16 0 19
Year 2018 Quarter 1 January 1 0 18 0 19
February 0 0 16 0 16
March 0 0 24 0 24
Quarter 2 April 3 0 21 0 24
May 6 0 35 0 41
June 2 0 54 0 56
Quarter 3 July 3 0 17 0 20
August 1 0 28 0 29
September 6 0 22 0 28
Quarter 4 October 2 0 12 0 14
November 0 0 13 0 13
December 3 0 21 0 24
Year 2019 Quarter 1 January 1 0 15 0 16
February 2 0 20 0 22
March 0 0 21 0 21
Quarter 2 April 5 0 26 0 31
May 0 0 29 0 29
June 1 0 35 0 36
Quarter 3 July 0 0 10 0 10
August 1 0 21 0 22
September 2 0 19 0 21
Quarter 4 October 3 0 32 0 35
November 1 0 22 0 23
December 2 0 25 0 27
Year 2020 Quarter 1 January 0 0 13 0 13
February 4 0 13 0 17
March 2 0 10 0 12
Quarter 2 April 0 0 1 0 1
May 0 0 0 0 0
June 1 0 1 0 2
Quarter 3 July 1 0 1 0 2
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 1 0 1
2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2022 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 1 0 1
Quarter 3 July 0 0 0 0 0
August 0 0 1 0 1
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2023 Quarter 1 January 1 0 0 0 1
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 3 0 3
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2024 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 1 0 1
Quarter 3 July 0 0 0 0 0
August 0 0 1 0 1
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2025 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 1 0 1
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
Total 95 0 828 0 923