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Пархамович, Екатерина Геннадьевич. Исследование удовлетворенности клиентов и тестирование потенциальных нововведений в ресторане «PizzaHut» (на примере ООО «АмРест») [Электронный ресурс]: бакалаврская работа / Е. Г. Пархамович; Санкт-Петербургский политехнический университет Петра Великого, Инженерно-экономический институт, Предпринимательства и коммерции. — Электрон. текстовые дан. (1 файл : 0,99 МБ). — Санкт-Петербург, 2015. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/7400.pdf>.

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Period Read Print Copy Open Total
Year 2015 Quarter 3 September 3 0 2 0 5
Quarter 4 October 9 0 12 0 21
November 10 0 9 0 19
December 12 0 3 0 15
Year 2016 Quarter 1 January 5 0 4 0 9
February 5 0 11 0 16
March 3 0 15 0 18
Quarter 2 April 1 0 24 0 25
May 10 0 76 0 86
June 11 1 14 0 26
Quarter 3 July 3 0 3 0 6
August 4 0 1 0 5
September 1 0 1 0 2
Quarter 4 October 3 0 6 0 9
November 0 0 4 0 4
December 2 0 11 0 13
Year 2017 Quarter 1 January 3 0 6 0 9
February 2 0 0 0 2
March 5 0 3 0 8
Quarter 2 April 2 0 6 0 8
May 2 0 51 0 53
June 10 0 72 0 82
Quarter 3 July 11 0 48 0 59
August 13 0 61 0 74
September 8 0 44 0 52
Quarter 4 October 3 0 50 0 53
November 1 0 66 0 67
December 2 0 77 0 79
Year 2018 Quarter 1 January 0 0 63 0 63
February 2 0 48 0 50
March 2 0 51 0 53
Quarter 2 April 4 0 104 0 108
May 2 0 97 0 99
June 3 0 107 0 110
Quarter 3 July 6 0 87 0 93
August 8 0 52 0 60
September 1 0 72 0 73
Quarter 4 October 2 0 75 0 77
November 0 0 67 0 67
December 2 0 69 0 71
Year 2019 Quarter 1 January 2 0 37 0 39
February 2 0 33 0 35
March 0 0 44 0 44
Quarter 2 April 1 0 82 0 83
May 2 0 84 0 86
June 2 0 77 0 79
Quarter 3 July 0 0 46 0 46
August 1 0 28 0 29
September 2 0 43 0 45
Quarter 4 October 1 0 62 0 63
November 0 0 70 0 70
December 0 0 96 0 96
Year 2020 Quarter 1 January 0 0 28 0 28
February 2 0 24 0 26
March 9 0 18 0 27
Quarter 2 April 5 0 1 0 6
May 1 0 2 0 3
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2022 Quarter 1 January 1 0 1 0 2
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2023 Quarter 1 January 1 0 0 0 1
February 0 0 0 0 0
March 1 0 0 0 1
Quarter 2 April 0 0 0 0 0
May 2 0 0 0 2
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Total 211 1 2,348 0 2,560