Карсаков, Евгений Викторович. Исследование клиентской базы и выбор ключевых показателей результативности отдела продаж для АО "Хювефарма" [Электронный ресурс]: магистерская диссертация: 38.04.02 / Е. В. Карсаков; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. Н. С. Лукашевич. — Электрон. текстовые дан. (1 файл : 3,75 МБ). — Санкт-Петербург, 2016. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v17-852.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v17-852>.
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Period
|
Read
|
Print
|
Copy
|
Open
|
Total
|
|
Year 2017
|
Quarter 1
|
March
|
5
|
0
|
6
|
0
|
11
|
|
Quarter 2
|
April
|
1
|
0
|
5
|
0
|
6
|
|
May
|
5
|
0
|
17
|
0
|
22
|
|
June
|
2
|
0
|
22
|
0
|
24
|
|
Quarter 3
|
July
|
2
|
0
|
11
|
0
|
13
|
|
August
|
1
|
0
|
5
|
0
|
6
|
|
September
|
2
|
0
|
17
|
0
|
19
|
|
Quarter 4
|
October
|
3
|
0
|
20
|
0
|
23
|
|
November
|
1
|
0
|
29
|
0
|
30
|
|
December
|
3
|
0
|
43
|
0
|
46
|
|
Year 2018
|
Quarter 1
|
January
|
1
|
0
|
66
|
0
|
67
|
|
February
|
5
|
0
|
43
|
0
|
48
|
|
March
|
3
|
0
|
50
|
0
|
53
|
|
Quarter 2
|
April
|
1
|
0
|
34
|
0
|
35
|
|
May
|
4
|
0
|
54
|
0
|
58
|
|
June
|
1
|
0
|
84
|
0
|
85
|
|
Quarter 3
|
July
|
2
|
0
|
60
|
0
|
62
|
|
August
|
1
|
0
|
46
|
0
|
47
|
|
September
|
6
|
0
|
45
|
0
|
51
|
|
Quarter 4
|
October
|
0
|
0
|
43
|
0
|
43
|
|
November
|
1
|
0
|
84
|
0
|
85
|
|
December
|
1
|
0
|
75
|
0
|
76
|
|
Year 2019
|
Quarter 1
|
January
|
3
|
0
|
46
|
0
|
49
|
|
February
|
0
|
0
|
53
|
0
|
53
|
|
March
|
0
|
0
|
55
|
0
|
55
|
|
Quarter 2
|
April
|
3
|
0
|
68
|
0
|
71
|
|
May
|
0
|
0
|
83
|
0
|
83
|
|
June
|
1
|
0
|
77
|
0
|
78
|
|
Quarter 3
|
July
|
1
|
0
|
29
|
0
|
30
|
|
August
|
3
|
0
|
15
|
0
|
18
|
|
September
|
0
|
0
|
43
|
0
|
43
|
|
Quarter 4
|
October
|
2
|
0
|
57
|
0
|
59
|
|
November
|
2
|
0
|
77
|
0
|
79
|
|
December
|
3
|
0
|
74
|
0
|
77
|
|
Year 2020
|
Quarter 1
|
January
|
0
|
0
|
22
|
0
|
22
|
|
February
|
3
|
0
|
24
|
0
|
27
|
|
March
|
2
|
0
|
9
|
0
|
11
|
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
|
May
|
0
|
0
|
0
|
0
|
0
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
2
|
0
|
2
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Year 2021
|
Quarter 1
|
January
|
0
|
0
|
0
|
0
|
0
|
|
February
|
0
|
0
|
0
|
0
|
0
|
|
March
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 2
|
April
|
0
|
0
|
0
|
0
|
0
|
|
May
|
0
|
0
|
1
|
0
|
1
|
|
June
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 3
|
July
|
0
|
0
|
0
|
0
|
0
|
|
August
|
0
|
0
|
0
|
0
|
0
|
|
September
|
0
|
0
|
0
|
0
|
0
|
|
Quarter 4
|
October
|
0
|
0
|
0
|
0
|
0
|
|
November
|
0
|
0
|
3
|
0
|
3
|
|
December
|
0
|
0
|
0
|
0
|
0
|
|
Total
|
74
|
0
|
1,597
|
0
|
1,671
|
