Магер, Владимир Евстафьевич. Управление качеством [Электронный ресурс]: учебное пособие для вузов по направлению подготовки магистров "Системный анализ и управление" / В.Е. Магер; Санкт-Петербургский государственный политехнический университет. — Электрон. текстовые дан. (1 файл : 2,64 Мб). — Санкт-Петербург, 2010. — Загл. с титул. экрана. — Свободный доступ из сети Интернет (чтение, печать, копирование). — Текстовый документ. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2906.pdf>.
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Period
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Read
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Print
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Copy
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Open
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Total
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|
Year 2013
|
Quarter 1
|
February
|
3
|
0
|
0
|
0
|
3
|
|
March
|
4
|
0
|
1
|
0
|
5
|
|
Quarter 2
|
April
|
17
|
0
|
3
|
0
|
20
|
|
May
|
20
|
0
|
4
|
0
|
24
|
|
June
|
16
|
0
|
3
|
0
|
19
|
|
Quarter 3
|
July
|
13
|
0
|
6
|
0
|
19
|
|
August
|
7
|
0
|
1
|
0
|
8
|
|
September
|
10
|
0
|
2
|
0
|
12
|
|
Quarter 4
|
October
|
13
|
0
|
6
|
0
|
19
|
|
November
|
9
|
0
|
3
|
0
|
12
|
|
December
|
49
|
0
|
23
|
0
|
72
|
|
Year 2014
|
Quarter 1
|
January
|
22
|
0
|
11
|
0
|
33
|
|
February
|
13
|
0
|
8
|
0
|
21
|
|
March
|
21
|
0
|
10
|
0
|
31
|
|
Quarter 2
|
April
|
13
|
0
|
12
|
0
|
25
|
|
May
|
21
|
0
|
23
|
0
|
44
|
|
June
|
17
|
0
|
9
|
0
|
26
|
|
Quarter 3
|
July
|
11
|
0
|
7
|
0
|
18
|
|
August
|
8
|
0
|
5
|
0
|
13
|
|
September
|
10
|
0
|
4
|
0
|
14
|
|
Quarter 4
|
October
|
18
|
0
|
13
|
0
|
31
|
|
November
|
13
|
0
|
17
|
0
|
30
|
|
December
|
43
|
0
|
51
|
0
|
94
|
|
Year 2015
|
Quarter 1
|
January
|
23
|
0
|
18
|
0
|
41
|
|
February
|
31
|
0
|
20
|
0
|
51
|
|
March
|
12
|
0
|
21
|
0
|
33
|
|
Quarter 2
|
April
|
22
|
0
|
14
|
0
|
36
|
|
May
|
45
|
0
|
21
|
0
|
66
|
|
June
|
30
|
0
|
28
|
0
|
58
|
|
Quarter 3
|
July
|
12
|
0
|
10
|
0
|
22
|
|
August
|
12
|
0
|
12
|
0
|
24
|
|
September
|
14
|
0
|
19
|
0
|
33
|
|
Quarter 4
|
October
|
27
|
0
|
19
|
0
|
46
|
|
November
|
15
|
0
|
21
|
0
|
36
|
|
December
|
31
|
0
|
32
|
0
|
63
|
|
Year 2016
|
Quarter 1
|
January
|
36
|
1
|
28
|
0
|
65
|
|
February
|
30
|
0
|
33
|
0
|
63
|
|
March
|
30
|
0
|
42
|
0
|
72
|
|
Quarter 2
|
April
|
36
|
0
|
30
|
0
|
66
|
|
May
|
28
|
0
|
34
|
0
|
62
|
|
June
|
27
|
0
|
54
|
0
|
81
|
|
Quarter 3
|
July
|
12
|
0
|
16
|
0
|
28
|
|
August
|
17
|
0
|
17
|
0
|
34
|
|
September
|
16
|
0
|
29
|
0
|
45
|
|
Quarter 4
|
October
|
42
|
0
|
48
|
0
|
90
|
|
November
|
20
|
0
|
68
|
0
|
88
|
|
December
|
32
|
0
|
151
|
0
|
183
|
|
Year 2017
|
Quarter 1
|
January
|
10
|
0
|
58
|
0
|
68
|
|
February
|
5
|
0
|
11
|
0
|
16
|
|
March
|
48
|
0
|
115
|
0
|
163
|
|
Quarter 2
|
April
|
39
|
0
|
158
|
0
|
197
|
|
May
|
61
|
0
|
200
|
0
|
261
|
|
June
|
49
|
0
|
168
|
0
|
217
|
|
Quarter 3
|
July
|
31
|
0
|
109
|
0
|
140
|
|
August
|
33
|
0
|
141
|
0
|
174
|
|
September
|
50
|
0
|
198
|
0
|
248
|
|
Quarter 4
|
October
|
39
|
0
|
115
|
0
|
154
|
|
November
|
31
|
0
|
149
|
0
|
180
|
|
December
|
36
|
0
|
175
|
0
|
211
|
|
Year 2018
|
Quarter 1
|
January
|
20
|
0
|
145
|
0
|
165
|
|
February
|
18
|
0
|
60
|
0
|
78
|
|
March
|
18
|
0
|
116
|
0
|
134
|
|
Quarter 2
|
April
|
15
|
0
|
137
|
0
|
152
|
|
May
|
9
|
0
|
147
|
0
|
156
|
|
June
|
7
|
0
|
195
|
0
|
202
|
|
Quarter 3
|
July
|
6
|
0
|
101
|
0
|
107
|
|
August
|
9
|
0
|
78
|
0
|
87
|
|
September
|
11
|
0
|
104
|
0
|
115
|
|
Quarter 4
|
October
|
10
|
0
|
83
|
0
|
93
|
|
November
|
8
|
0
|
61
|
0
|
69
|
|
December
|
10
|
0
|
94
|
0
|
104
|
|
Year 2019
|
Quarter 1
|
January
|
8
|
0
|
136
|
0
|
144
|
|
February
|
11
|
0
|
131
|
0
|
142
|
|
March
|
6
|
0
|
123
|
0
|
129
|
|
Quarter 2
|
April
|
5
|
0
|
130
|
0
|
135
|
|
May
|
3
|
0
|
106
|
0
|
109
|
|
June
|
6
|
0
|
114
|
0
|
120
|
|
Quarter 3
|
July
|
9
|
0
|
72
|
0
|
81
|
|
August
|
7
|
0
|
39
|
0
|
46
|
|
September
|
1
|
0
|
84
|
0
|
85
|
|
Quarter 4
|
October
|
6
|
0
|
177
|
0
|
183
|
|
November
|
3
|
0
|
188
|
0
|
191
|
|
December
|
11
|
0
|
198
|
0
|
209
|
|
Year 2020
|
Quarter 1
|
January
|
4
|
0
|
31
|
0
|
35
|
|
February
|
5
|
0
|
29
|
0
|
34
|
|
March
|
14
|
0
|
18
|
0
|
32
|
|
Quarter 2
|
April
|
7
|
0
|
1
|
0
|
8
|
|
May
|
15
|
0
|
2
|
0
|
17
|
|
June
|
7
|
0
|
1
|
0
|
8
|
|
Quarter 3
|
July
|
9
|
0
|
0
|
0
|
9
|
|
August
|
8
|
0
|
0
|
0
|
8
|
|
September
|
9
|
0
|
0
|
0
|
9
|
|
Quarter 4
|
October
|
9
|
0
|
1
|
0
|
10
|
|
November
|
1
|
0
|
14
|
0
|
15
|
|
December
|
8
|
0
|
35
|
0
|
43
|
|
Year 2021
|
Quarter 1
|
January
|
13
|
0
|
19
|
0
|
32
|
|
February
|
4
|
0
|
16
|
0
|
20
|
|
March
|
5
|
0
|
31
|
0
|
36
|
|
Quarter 2
|
April
|
4
|
0
|
21
|
0
|
25
|
|
Total
|
1,742
|
1
|
5,642
|
0
|
7,385
|
