Fatouretchi, Max. — The the Art of CRM: Proven Strategies for Modern Customer Relationship Management. — Birmingham: Packt Publishing, Limited, 2019. — 1 online resource (361 pages). — Доступ по паролю из сети Интернет (чтение, печать, копирование). — <URL:https://elib.spbstu.ru/ebsco/pdf/2143915.pdf>. — <URL:https://elib.spbstu.ru/ebsco/epub/2143915.epub>. — Текст: электронный
| Period | Read | Copy | Open | Total | |
|---|---|---|---|---|---|
| Yesterday | 0 | 0 | 0 | 0 | 0 |
| Last 30 days | 0 | 0 | 0 | 0 | 0 |
| Last 365 days | 0 | 0 | 0 | 0 | 0 |
| All time | 0 | 0 | 0 | 0 | 0 |