Details
| Title | TYRANNY OF METRICS. |
|---|---|
| Creators | MULLER JERRY Z. |
| Collection | Электронные книги зарубежных издательств ; Общая коллекция |
| Subjects | Organizational effectiveness — Measurement. ; Performance standards. ; BUSINESS & ECONOMICS / Industrial Management ; BUSINESS & ECONOMICS / Management ; BUSINESS & ECONOMICS / Management Science ; BUSINESS & ECONOMICS / Organizational Behavior ; EBSCO eBooks |
| Document type | Other |
| Language | English |
| Rights | Доступ по паролю из сети Интернет (чтение, печать, копирование) |
| Record key | on1097665213 |
| Record create date | 4/19/2019 |
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- Title
- Copyright
- Dedication
- CONTENTS
- Introduction
- I THE ARGUMENT
- 1 The Argument in a Nutshell
- 2 Recurring Flaws
- II THE BACKGROUND
- 3 The Origins of Measuring and Paying for Performance
- 4 Why Metrics Became So Popular
- 5 Principals, Agents, and Motivation
- 6 Philosophical Critiques
- III THE MISMEASURE OF ALL THINGS? Case Studies
- 7 Colleges and Universities
- 8 Schools
- 9 Medicine
- 10 Policing
- 11 The Military
- 12 Business and Finance
- 13 Philanthropy and Foreign Aid
- EXCURSUS
- 14 When Transparency Is the Enemy of Performance: Politics, Diplomacy, Intelligence, and Marriage
- IV CONCLUSIONS
- 15 Unintended but Predictable Negative Consequences
- 16 When and How to Use Metrics: A Checklist
- Acknowledgments
- Notes
- Index
