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Title De Gruyter studies in tourism ;. — Organizational learning in tourism and hospitality crisis management. — v. 8.
Other creators Ghaderi Zahed ; Paraskevas Alexandros
Collection Электронные книги зарубежных издательств ; Общая коллекция
Subjects Tourism — Management. ; Crisis management. ; EBSCO eBooks
Document type Other
File type PDF
Language English
Rights Доступ по паролю из сети Интернет (чтение, печать, копирование)
Record key on1286628442
Record create date 11/29/2021

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  • Contents
  • 1 Introduction
  • 2 Organizational learning in tourism crisis management: An experience from Malaysia
  • 3 Crisis knowledge in tourism: Types, flows, and governance
  • 4 COVID-19 impact on the human aspect of organizational culture and learning: The case of the Greek hospitality industry
  • 5 Learning from a cascading crisis: A framework for crisis learning stewardship
  • 6 An organizational learning model for crisis management in tourism and hospitality
  • 7 Foresight thinking and organizational learning: Scenario planning as a DMO crisis management tool
  • 8 Barriers to organizational learning: The case of Mexico and COVID-19
  • 9 Institutionalization of organizational learning frameworks in tourism crisis management
  • 10 Crisis and organizational learning: The hidden links between aviation and hospitality industry
  • 11 Crisis management and organizational learning: The case of Denizli’s hotels
  • 12 Revisiting tourism crisis management practice: Learning from COVID-19 in Spain
  • 13 Crisis communication and organizational learning: A case study of the 2010 New York city bed bug crisis
  • 14 Tourism supply chain knowledge management in the pandemic era
  • 15 Conclusion
  • Contributors
  • Index
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