?

Usage statistics
Mode: For a past period of time For all time by years For all time by quarters For all time by months

Лехтман, Маргарита Марковна. Методы измерения лояльности и удовлетворенности клиентов на основе опросов [Электронный ресурс]: магистерская диссертация: 38.04.02 / М. М. Лехтман; Санкт-Петербургский политехнический университет Петра Великого, Институт промышленного менеджмента, экономики и торговли ; науч. рук. Д. В. Тихонов. — Электрон. текстовые дан. (1 файл : 2,03 Мб). — Санкт-Петербург, 2017. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/v17-5830.pdf>. — <URL:http://doi.org/10.18720/SPBPU/2/v17-5830>.

stat
Period Read Print Copy Open Total
Year 2017 Quarter 4 November 10 0 21 0 31
December 3 0 8 0 11
Year 2018 Quarter 1 January 1 0 13 0 14
February 2 0 16 0 18
March 4 0 19 0 23
Quarter 2 April 4 0 11 0 15
May 1 0 27 0 28
June 2 0 53 0 55
Quarter 3 July 4 0 54 0 58
August 6 0 17 0 23
September 3 0 17 0 20
Quarter 4 October 3 0 20 0 23
November 3 0 27 0 30
December 3 0 31 0 34
Year 2019 Quarter 1 January 0 0 22 0 22
February 2 0 15 0 17
March 1 0 35 0 36
Quarter 2 April 4 0 31 0 35
May 2 0 28 0 30
June 3 0 30 0 33
Quarter 3 July 1 0 17 0 18
August 2 0 27 0 29
September 1 0 11 0 12
Quarter 4 October 3 0 34 0 37
November 0 0 19 0 19
December 1 0 36 0 37
Year 2020 Quarter 1 January 1 0 25 0 26
February 1 0 25 0 26
March 2 0 6 0 8
Quarter 2 April 0 0 1 0 1
May 1 0 0 0 1
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 1 0 1
September 1 0 0 0 1
Quarter 4 October 2 0 0 0 2
November 2 0 0 0 2
December 0 0 0 0 0
Year 2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 1 0 1
December 0 0 1 0 1
Year 2022 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 1 0 1
Quarter 2 April 0 0 0 0 0
May 1 0 0 0 1
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 2 0 0 0 2
November 0 0 0 0 0
December 1 0 1 0 2
Year 2023 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 1 0 1
Quarter 2 April 1 0 0 0 1
May 3 0 0 0 3
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 1 0 1
December 0 0 1 0 1
Year 2024 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 1 0 1
May 0 0 0 0 0
Total 87 0 705 0 792