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Тюфтин, Михаил Сергеевич. Исследование маркетинговой стратегии сервисной компании [Электронный ресурс]: магистерская диссертация / М.С. Тюфтин; Санкт-Петербургский государственный политехнический университет, Инженерно-экономический институт, Кафедра экономики и менеджмента в машиностроении. — Электрон. текстовые дан. (1 файл : 1,31 Мб). — Санкт-Петербург, 2014. — Загл. с титул. экрана. — Доступ по паролю из сети Интернет (чтение, печать, копирование). — Текстовый файл. — Adobe Acrobat Reader 7.0. — <URL:http://elib.spbstu.ru/dl/2/4484.pdf>.

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Period Read Print Copy Open Total
Year 2014 Quarter 3 July 6 0 3 0 9
August 5 0 0 0 5
September 2 0 1 0 3
Quarter 4 October 4 0 4 0 8
November 3 0 0 0 3
December 3 0 3 0 6
Year 2015 Quarter 1 January 5 0 3 0 8
February 5 0 2 0 7
March 3 0 3 0 6
Quarter 2 April 2 0 0 0 2
May 4 0 0 0 4
June 6 0 4 0 10
Quarter 3 July 8 0 3 0 11
August 7 0 4 0 11
September 5 0 6 0 11
Quarter 4 October 3 0 3 0 6
November 7 0 4 0 11
December 5 0 3 0 8
Year 2016 Quarter 1 January 6 0 0 0 6
February 1 0 1 0 2
March 4 0 1 0 5
Quarter 2 April 4 0 4 0 8
May 0 0 10 0 10
June 10 0 3 0 13
Quarter 3 July 4 0 0 0 4
August 8 0 1 0 9
September 4 0 1 0 5
Quarter 4 October 5 0 1 0 6
November 10 0 8 0 18
December 3 0 3 0 6
Year 2017 Quarter 1 January 1 0 0 0 1
February 1 0 0 0 1
March 2 0 11 0 13
Quarter 2 April 4 0 11 0 15
May 6 0 132 0 138
June 3 0 129 0 132
Quarter 3 July 6 0 13 0 19
August 1 0 19 0 20
September 2 0 20 0 22
Quarter 4 October 5 0 11 0 16
November 1 0 18 0 19
December 5 0 19 0 24
Year 2018 Quarter 1 January 3 0 29 0 32
February 6 0 18 0 24
March 3 0 26 0 29
Quarter 2 April 1 0 22 0 23
May 6 0 47 0 53
June 2 0 111 0 113
Quarter 3 July 2 0 38 0 40
August 5 0 9 0 14
September 7 0 11 0 18
Quarter 4 October 5 0 21 0 26
November 1 0 14 0 15
December 5 0 14 0 19
Year 2019 Quarter 1 January 2 0 19 0 21
February 1 0 5 0 6
March 4 0 21 0 25
Quarter 2 April 1 0 22 0 23
May 5 0 20 0 25
June 0 0 17 0 17
Quarter 3 July 2 0 7 0 9
August 1 0 7 0 8
September 3 0 1 0 4
Quarter 4 October 2 0 5 0 7
November 0 0 6 0 6
December 1 0 15 0 16
Year 2020 Quarter 1 January 1 0 14 0 15
February 4 0 20 0 24
March 9 0 11 0 20
Quarter 2 April 3 0 0 0 3
May 1 0 2 0 3
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 1 0 1
November 0 0 0 0 0
December 0 0 0 0 0
2021 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2022 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 1 0 0 0 1
May 0 0 0 0 0
June 0 0 1 0 1
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Total 266 0 1,016 0 1,282